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Frictionless Digital Strategies

Too often, critical analysis is not applied to digital initiatives:

  • There is a lack of understanding of what constitutes delivered business value;

  • Constituent decision-making roles are not clear;

  • Ownership of interim deliverable is not well defined;

  • The path through the activities required to achieve an outcome is not mapped out;

  • There is inadequate consensus on what done looks like;

  • Critical assumptions and dependencies are not tested and validated early enough.

Core Framework
Components
CxO Research & Discovery Support
  • competitive landscape analysis
  • current state evaluation
  • market segmentation
  • ecosystem analysis
  • technology levers
  • M&A accelerators
Ideation
  • persona definition
  • market and customer modeling
  • customer cost modeling
  • Unmet needs analysis and kano modeling
  • value prop analysis
  • concept phase planning
  • stakeholder analysis
Concept Creation & User Testing
  • MVP feature set definition
  • Prototype creation
  • User testing
  • trade-off analysis
  • retrospectives
  • commercialization planning
  • vendor landscape analysis
Build & 
Deployment
  • program planning
  • budget mgmt
  • vendor mgmt
  • sprint planning
  • progress metrics
  • QA and test
  • operational readiness assessment
  • vendor performance mgmt
Supporting
Components
Planning,  Budget & Schedule Development
Requirements Definition & User Story Creation
Customer Experience Design
Project Management
Acceptance Test Planning & Management
Vendor Management
Supporting Organization Design & IT Strategies
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